We keep people moving

Help is who we are

We're all about keeping people moving and safe on the road, in the community and in our dedicated teams. From Roadside Assistance Patrols and Tow Truck Drivers to our Corporate and Call Centre crews, we’re always on the lookout for born helpers.

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Meet customer service legend Kori

Kori is one of our passionate Customer Service Representatives. Hear from him about what it takes to be on the team and what he loves about working here. If you're looking for a fun and supportive environment with great people, we might be looking for you, too.

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A day in the life of a towie

Meet Nardia, one of our newest tow truck drivers. She left her job in landscaping and turned her amazing people skills to a career that she loves. If you have a passion for helping others and a willingness to learn something new, could tow truck driving be for you?

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Meet our teams

Roadside Assistance Patrol

For over 100 years, our Patrols have been a welcome sight at the roadside. If you're a mechanic wanting to get out of the workshop and work flexible hours on a safe and supportive team, get in touch.

Tow Truck Operator

Join a team dedicated to helping members out of sticky situations. Our valued 'towies' always arrive with a smile and reassure with their expertise. New to towing? No worries. We can equip you with skills and training.

Call Centre Operator

When your vehicle breaks down, a kind voice makes all the difference. Do you have a phone manner that puts people at ease? This team gives reassuring support and assistance to members when they need it most.

I really love the family-oriented culture. We don’t just help members, we help each other in a supportive environment.

Tracy

Field Team Manager

I am proud to work for a company that fosters an environment where you feel safe and encouraged to be your authentic self. It’s one that connects to Countries daily to deliver impacts for First Nations peoples, organisations and communities. I feel blessed that my ancestors have paved this path for us to walk together.

Di Ellis

Senior Indigenous Engagement Manager

As a proud Thunghutti/Dunghutti (Mid North coast of NSW) Wiradjuri (North West NSW) and Jawoyn (Pine Creek NT) man. Throughout my career I always choose an organisation that their values align with my personal values. I was excited to read through The NRMA's Reconciliation Action Plan (RAP) and dissecting their commitments for our First Nations employees, communities and most importantly employment. Working with an all inclusive organisation it allows me to bring my whole self to work, having the support and most importantly respect to share my expertise and culture in a culturally safe environment.

Rich Smith

Talent Acquisition Specialist - First Nations

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List #1

Our Blog - get a feel for life at the NRMA

How Coco turned a call into a lifeline

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LIfe at the NRMA

Content Type

Blogs

Publish date

08/22/2025

Summary

At the NRMA, our frontline is the heartbeat of our member experience. Every call, every conversation, and every interaction is about more than just solving a problem – it’s about creating a genuine hu

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The Power of Small - How Our Tow Team Is Driving Big Change

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Company Update

Content Type

Blogs

Publish date

07/18/2025

Summary

You might think towing is all about big rigs and heavy lifting. But for our Tow team, it’s about thinking smarter, not just bigger. That’s why they’ve rolled out a fleet of purpose-built cradle trucks

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BUILDING A BRIGHTER FUTURE TOGETHER – FIRST NATIONS CAREERS AT THE NRMA

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Recruitment Hints and Tips

Content Type

Blogs

Publish date

07/11/2025

Summary

At the NRMA, we’re not just talking about Reconciliation - we’re living it. From recruitment to retention, we’re working hard to make sure First Nations Australians feel welcome, supported, and empo

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What to Expect During an Interview

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Advocacy

Content Type

Blogs

Publish date

04/30/2025

Summary

Job interviews can be nerve-wracking, but knowing what to expect can help ease your mind and set you up for success. Whether you're preparing for your first job interview or looking to refine your app

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From Contact Centre to Omni Channel Specialist: Britt's Career Journey

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Career

Content Type

Blogs

Publish date

04/15/2025

Summary

Self-described as a “happy helper” and “Pilates princess”, Britt Pyne is someone who brings heart, hustle and humour to everything she does. For the past few years, she’s been supporting some of Roads

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