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What to expect when you apply

Our hiring process will vary between roles, but here's a good idea of what to expect when you apply to join one of our teams. 


1. Apply for a role

Think you've found the one? Simply upload your CV and optional cover letter or provide your LinkedIn profile. Either way, it's a good idea to ensure your skills and experience are up to date – and only include relevant details for the role. Remember, this is your chance to showcase your talent, so don't be afraid to stand out! We might also ask a few questions to help us determine whether you're suitable for the role.  






2. Attend an interview

If your application meets the criteria, you'll be contacted for a chat about your skills and experience. This stage may contain a few rounds with different people in person or online and we'll share more about the role and team environment. A big tip for success is to read about the NRMA Group and what we do, and prepare some questions about the role and life at the NRMA. Remember, you're interviewing us too – a good fit works both ways.




3. Assessments or sessions

Some roles may require you to undergo further computer based assessments, including operational positions like Tow Truck Drivers, Roadside Service Providers and Call Centre Operators. We may also ask for additional relevant documentation such as your driving record, or request that you attend information sessions as part of the recruitment process.   




4. Join the team

If you're successful in securing the role, we'll contact you with a verbal offer. We aim to contact all candidates as soon as possible with the outcome so you're not kept waiting. If you accept the offer, we'll request two references and an Australian Criminal History check. You may also need to complete a medical or qualification check. Once completed, we'll talk you through the onboarding process and leave you to celebrate the best career move you've ever made!