GPH - Deckhand

Manly Fast Ferry and Fantasea Cruising are an integral part of Sydney’s transport and tourism system, but they are more than that. They are a part of Sydney’s identity adding to the vibrant tapestry of the finest harbour in the world.  

Our Fantasea Cruising business complements the ferry services with its leisure-oriented experiences connecting Circular Quay, Manly, Watsons Bay and Taronga Zoo, as well as seasonal whale watching cruises, special event packages and private charters.

Our marine entities operate under the NRMA Group, one of Australia’s most iconic and trusted brands, that is proudly member-owned. 

What you’ll do

We are currently looking for casual General Purpose Hands (GPH), working across a 7 day per week roster, where you will be responsible for a high level of interaction with Fantasea Cruising customers.

As the face of the company, this opportunity will be responsible for assisting with vessel operations while providing a customer service to the passengers on board. This is a hands-on position, assisting passengers, fulfilling GPH and cleaning duties.

Your key responsibilities will be to:

• Work under the direction of the Master to maintain a safe and compliant marine operation.
• Ensure compliance with all policies and procedures
• Safe deck line and boarding hardware handling
• Cleaning of passenger cabin and deck areas in a safe and efficient manner
• Watch keeping duties as instructed by the Master
• Passenger ticket validation, passenger assistance and maintain good passenger relations
• Safety and satisfaction of passengers on board
• Delivery of on-board kiosk beverage sales compliant with Responsible Service of Alcohol guidelines.

What You’ll Bring 

• NSW Responsible Service of Alcohol license
• AMSA General Purpose Hand Certificate of Competency
• Current First Aid Certificate

What’s In It For You?  

At NRMA Marine our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel  
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment 

Know You Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected.  

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.