Data Insights Lead

We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges,  car rentals, and harbour transport and  ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.

• Are you passionate about leveraging data and analytics to drive operational excellence?
• Newly created role that is pivotal to the P&C team of one of Australia’s most trusted brands  
• Hybrid work arrangements available with opportunity to work from our Sydney based offices and from home

What You'll Do

We currently have a great opportunity for an experienced Data Insights Lead to play an integral role in leading the data and analytics requirements for the People & Culture function at the NRMA.

In this full-time permanent role reporting to the Group Manager, People Support, you will provide data insights analysis, reports and advice in a fast-paced and centralised People & Culture operation that supports the NRMA group of businesses, as you drive them to operational excellence.

The role is based from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required for the role.

Your responsibilities will encompass:

• Manage all of the People and Culture monthly data and analytics reporting
• Seek efficiency improvement through smart design and set-up of reports and analysis, with automation in mind
• Work with Business Partners to understand reporting and data requirements
• Manage WGEA Annual reporting
• Identify workforce trends and provide meaningful insights to P&C leadership team
• Hands on analysis and visualization of complex data utilizing a variety of tools
• Contribute to the build of analytical capability and showcasing the value of insights
• Deliver proactive analyses in a timely, robust, and quality/actionable manner
• Use insights to build P&C business cases for new projects
• Support the continuous expansion and improvement of Data Assets and Capabilities through close collaboration with Technology and various stakeholders
• Contribute to data development and ensure data sets are evolving in align with business changes
• Improve data quality through identifying sources of data errors (system or process) and funnel to Governance group
• Stakeholder and communication management to foster good relationships across the business
• Actively participate and contribute to any internal team development activities (e.g. knowledge sharing sessions, peer reviews, One on One training, showcases).

What You'll Bring

• 4 years’ experience within a data and analytics role, coupled with tertiary qualification
• Solid understanding of Power BI
• Exposure and understanding of People / HR systems (desirable)
• Advanced Microsoft Excel skills 
• Strong stakeholder management skills at a senior level
• High level of accuracy and attention to detail
• Strong analytical, critical thinking and problem solving skills
• Demonstrated experience in trend analysis and insights
• Developed written and verbal communication skills 

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.