JUMP TO CONTENT
Search

Customer Experience Agent

Lisa Smith Hi I'm
Posted by Lisa Smith
  1. SIXT Australia
  2. Operations Team members
  3. Melbourne
  4. Casual

This vacancy has now expired. Please see similar roles below...


Company Description

At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together.   

We're on a constant journey of improvement, delivering what we proudly call 'SIXT star service' for a seamless and premium experience.


Job Description

SIXT Australia is on the lookout for a Casual Customer Experience Agent to join the team at Melbourne Airport.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

  • Communicating with customers face-to-face, over the phone, and via email
  • Opening and closing rental agreements 
  • Selling additional over the counter rental products 
  • Managing reservations and organising fleet
  • Maintaining a clean and safe working area

Qualifications

  • Flexibility to work between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays 
  • Exceptional customer service skills and/or experience 
  • Enthusiastic and driven individual who strives to exceed targets  
  • Excellent verbal and written communication skills 
  • Strong attention to detail with a good work ethic 
  • Current unrestricted Provisional or Full Driver’s Licence 
  • Full working rights in Australia 

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. 


Additional Information

At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:  

  • $28.69 per hour (award rate) + casual & shift loadings + monthly incentives $$ 
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
  • Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!    
  • Discounts on NRMA insurance products including car & travel   
  • Uniform and staff car parking provided  
  • Employee Referral Program where you may be eligible for a $2,000 referral bonus payment  

At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.  

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today! 

List #1

Similar jobs

Food & Beverage Attendant

Salary

Location

Freycinet

Department

Food and Beverage

Location

Freycinet

Brand

Freycinet Lodge

Job Type

Casual

Description

Staff accommodation and meals package availableMust be available for an immediate startWhat you’ll do:You may work in a variety of our food and beverage outlets, providing exceptional service with a w

Reference

7968354d-7d01-487d-bde8-e259f88d461a

Expiry Date

01/01/0001

Lisa Smith

Author

Lisa Smith
Lisa Smith

Author

Lisa Smith
Read more
Customer Experience Agent/Vehicle Detailer

Salary

Location

Coffs Harbour

Department

Operations Team members

Location

Coffs Harbour

Brand

SIXT Australia

Job Type

Full-time

Description

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer (38 hours per week) to join the team at Coffs Harbour. As a Customer Experience Agent/Vehicle Detailer, you

Reference

eb4c1040-b54f-448c-9b3e-0a951076994b

Expiry Date

01/01/0001

Lisa Smith

Author

Lisa Smith
Lisa Smith

Author

Lisa Smith
Read more
Guest Service Agent

Salary

Location

Coles Bay

Department

Guest Services

Location

Coles Bay

Brand

Freycinet Lodge

Job Type

Casual

Description

With your experience, create an impact on our guests in this hands-on and detail orientated roleEnsure our guests have a great experience and make holiday memoriesStaff accommodation and meals package

Reference

1eab0377-39b1-4440-b29b-50a48de1910f

Expiry Date

01/01/0001

Lisa Smith

Author

Lisa Smith
Lisa Smith

Author

Lisa Smith
Read more
View all
List #1

Posts

Your Guide to navigating our application process

Teaser

Recruitment Hints and Tips

Content Type

Blogs

Publish date

11/27/2024

Summary

Spotted a role that catches your eye? Great! Here’s a simple step-by-step guide to help you smoothly navigate our application process.  Firstly, tailor your resume and cover letter to the position. We

Teaser

Read more
Welcoming new members to our 25 Year Club

Teaser

LIfe at the NRMA

Content Type

Blogs

Publish date

11/27/2024

Summary

We love celebrating the dedication and commitment of our team members. Recently, we were thrilled to welcome 13 new members to our prestigious 25 Year Club, which now boasts over 600 current and forme

Teaser

Read more
Deb’s recipe for career success

Teaser

Career

Content Type

Blogs

Publish date

11/27/2024

Summary

At the NRMA, we celebrate the diverse career journeys of our team members. Today, we're highlighting the inspiring story of Deb McCartney, who transitioned from Head Chef at Murramarang to Assistant M

Teaser

Read more
Celebrating excellence at the NRMA

Teaser

LIfe at the NRMA

Content Type

Blogs

Publish date

10/14/2024

Summary

We recently gathered to celebrate our My Thanks Playbook Ambassadors for 2024.  This is one of the highlights of the year when we hear the stories, achievements and dedication of our people who have g

Teaser

Read more
View all