Area Manager

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

We're looking for an Area Manager to lead our Artarmon and Hornsby locations on a full-time basis. 

This is a hands-on leadership role where you'll be responsible for the day-to-day performance of both locations. You'll support your teams on the ground, drive customer and commercial outcomes, optimise fleet utilisation, and ensure operations run safely and efficiently. 

Working closely with your teams, you'll coach performance, solve operational challenges, and create a positive customer experience from booking through to vehicle return. 

Your Role

Ready to roll up your sleeves and make things happen? Here's how you'll shine: 

• Lead the overall performance of the Artarmon and Hornsby locations 
• Drive strong customer, operational and commercial outcomes 
• Analyse performance trends and implement action plans 
• Coach and develop team members while maintaining a culture of accountability 
• Drive upsell performance and maximise fleet utilisation 
• Manage customer escalations and support your team in resolving issues 
• Optimise rostering, productivity and labour costs 
• Maintain fleet presentation and minimise vehicle downtime 
• Manage P&L performance and control costs 
• Ensure compliance with safety, operational and company standards 

Your Skills

• Operational Experience: Experience within car rental, tourism, travel, transport, fleet, hospitality, accommodation, or other operational environments. Car rental experience will be highly regarded. 
• Customer & Commercial Focus: Able to balance customer experience, operational performance, and commercial outcomes to drive business success. 
• Performance Management: Experience coaching teams, managing underperformance and building a culture of accountability. 
• Business Acumen: Confidence working with KPIs, budgets, labour planning, utilisation metrics, and operational reporting.
• Problem Solving: Able to manage competing priorities, make sound decisions under pressure and adapt to changing business needs. 

All successful applicants must complete a National Criminal History Check, hold a current full driver’s licence, and have full Australian working rights.   

What We Offer

At SIXT Australia we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

• Participate in our lucrative performance-based incentive program. 
• Competitive salary package including motor vehicle, phone and laptop. 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on fuel, groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more. 
• Discounts on a range of NRMA personal insurance products including car, home & travel. 
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us. 

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve.  That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team. 

Join SIXT Australia and grow your career with us. Apply now, we cannot wait to hear from you, or visit our careers site to find out more!   

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. SIXT Australia is not responsible for any fees related to unsolicited resumes.