Assistant Manager: Sydney Lakeside Holiday Park

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery. 

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. 

Our unbeatable location has Narrabeen Lake on one side and North Narrabeen surf beach on the other, so the world is your oyster!  NRMA Sydney Lakeside Holiday Park is a tranquil escape from city living, but only 45-minutes from the CBD. 

This is a live onsite position. A 3-bedroom residence (unfurnished) is provided as part of your package.

What you will do:.
As the Assistant Park Manager, you will report to and assist the Park Manager to manage a seamless Park operation through the provision of consistent high standards in product, guest services and a wide range of interpretative activities. Although a mid-size Park, Sydney Lakeside, has a small but efficient team.  You will be hands-on in all areas and be prepared to roll up your sleeves to assist in housekeeping, front office, grounds as well as back of house operational tasks as needed.

You will find your balance in a 5 day working week, with a share in taking any after on call hours on set days each week.  You will:

• Display a hands-on approach to managing the park
• Acknowledge that all employees are valued and important members of the park team and maintaining leadership credibility in all areas of the park operation by exhibiting consistent high standards of personal ethics
• Prepare monthly reporting for the General Manager
• Ensure that all employees receive a thorough park and department induction and sufficient on the job training
• Liaise with the General Manager regarding significant maintenance issues, repairs and soft refurbishment projects.
• Monitor and maintain a high standard of safety for all guests, visitors and employees

What you will bring:

Our ideal candidate will have relevant, hotel/resort/park management experience where initiative, organisational and advance planning skills are essential. You will be able to demonstrate experience in staff management at all levels and the ability to understand and interpret awards and certified agreements

You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest experience. You are a hands-on leader; you walk the talk and can communicate to and manage both employee and guests.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.