Accounts Receivable Team Lead

We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges,  car rentals, and harbour transport and  ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.

Your opportunity

We currently have a new exciting career opportunity for an experienced Accounts Receivable Team Lead to join the NRMA Finance Team, reporting to the NRMA Group Accounts Receivable Manager. As the Accounts Receivable Team Lead, you will be responsible for overseeing the day-to-day management of the AR Collections Team, ensuring that all receivables are collected in a timely and efficient manner, maintaining healthy cash flow for the organization.

This role is located in our Sydney Olympic Park Office with flexible/hybrid working options available.

What You'll Do

• Lead and manage a team of Collection Officers, ensuring high performance and motivation
• Oversee and manage the collections process, ensuring timely collection of outstanding invoices.
• Build and maintain strong relationships with customers, ensuring a professional and customer-friendly approach to collections.
• Ensure accurate and up-to-date records are maintained for all AR transactions and customer communications.
• Track and report key AR metrics, including days sales outstanding (DSO), aging reports, and cash flow forecasting.
• Ensure adherence to accounting and compliance policies, including SOX, audit requirements, and company standards.

What You'll Bring

• Educational Qualifications:
  • Bachelor's degree in Accounting, Finance, or related field.
  • AR certification (e.g., CPA, AR-specific certifications) is a plus.
  • Knowledge and experience using Oracle, NetSuite, Tableau is desirable
• Experience:
  • Minimum of 3-5 years of experience in Accounts Receivable or credit control, with at least 1 year in a leadership role.
  • Proven track record in managing AR teams and meeting collection targets.
  • Strong understanding of AR processes, financial systems, and accounting principles.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.