Wilderness Gallery: Retail Attendant

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.

Cradle Mountain Hotel is nestled in the alpine woodlands at the northern end of the breathtaking Cradle Mountain – Lake St Clair National Park. This wonderful escape showcases the absolute best this region has to offer with warm and welcoming hospitality, sensational local food and wine, indulgent spa facilities and breathtaking scenery. Located approximately two hours from Launceston and four hours from Hobart, our 60 room hotel also incorporates the award-winning Altitude restaurant and stunning Cradle Mountain Wilderness Gallery.   

• Staff accommodation and meals package available.
• Travelling with your partner? Let us know! We are interested in couple applications too! 
• Please note, Cradle Mountain Wilderness Gallery is NOT in an eligible location to be counted toward WHM visa days.

What you’ll do:

You may work in a variety of our retail outlets, providing exceptional service with a warm welcome. You’ll treat our guests and customers as individuals, offering tailored options and solutions with a resilient and can-do attitude. You’ll inform guests of all the amazing things to experience in the Cradle Mountain Area and across Tasmania. On a daily basis you will:

• Setup and reset the Cradle Mountain Wilderness Gallery with the ability to work independently when required.
• Ensure accurate processing of retail stock.
• Undertake general waiting and service in the Wilderness Gallery.
• General cleanliness of the Gallery and retail space.
• Ensure accurate processing of dockets, including cashiering duties.
• Willingness to assist with hosted event such as artist installs/removals, weddings, conferences and tour groups.

This casual role offers shifts across 2-3 days per week, with opportunity to work additional shifts in other areas of the hotel dependant on your skills and experience.

What you’ll bring:  

• Passionate about art/photography and showcasing local businesses
• Retail sales experience
• A passion for Tasmania and the Cradle Mountain area
• An understanding of basic computer skill, computer program word, excel processing and phone applications
• Valid Responsible Service of Alcohol Certificate
• Possess a Do Food Safely Certificate of completion
• Australian driver’s license and own vehicle
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Good time management and an eye for detail
• An ability to follow direction related to daily tasks and expectations
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• Flexibility to work across other areas of the business if required

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.