National Sales Manager

• Based at our stunning beachfront office in Coolangatta, you can watch the whales pass by from your desk, or feel the sand between your toes during your lunch time walk
• We know life isn't just about work. That's why this is a hybrid role - to help you find the right balance

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery. 

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. 

What you will do:

Reporting to the Senior Manager, Trade and Groups Sales, you will be responsible for proactively hunting for and securing new group business, by developing new relationships and delivering new leads within key market segments. You will work closely with the Groups Sales team to ensure the conversion of new leads, while maintaining a calendar of proactive sales activities, calls, site inspections and tradeshows which deliver a constant pipeline of sales opportunities.

Key elements of the role include:

• Identifying new opportunities, generating new enquiries, securing repeat business, and maintaining the sales pipeline for group business opportunities
• Building and maintain strong working relationships across key markets - education, sporting, corporate, faith/community and caravanning
• Reviewing forecasts and developing and executing sales strategy plans
• Taking ownership of the performance of group segments reporting on key metrics and outcomes to the business as required
• The ability to collaborate with sales teams across Trade and Distribution and FIT market
• Completing monthly analysis of group performance and provide a summary of recommendations to improve long term strategies
• Proactively re-engaging old and current business to expand booking opportunities
• Attending industry networking and tradeshows, and positively represent NRMA Parks and Resorts
• Ensuring all sales processes and client communications are centrally managed through booking platform - Ivvy and outstanding tasks are managed
• Establishing and growing a portfolio of clients

What you will bring:

• 3+ years in hunting / new business development role
• A strong track record of successfully delivering results in the tourism and accommodation sector (essential)
• Demonstrated experience in managing the full Group Bookings process
• Understanding of sales process and conversion strategies
• Existing relationships established in some or all key focus target markets - education, sporting, corporate, faith/community and caravanning
• Demonstrated ability to influence stakeholders at all levels
• The ability to travel to our parks, resorts, sales calls and tradeshows as required
• Proven experience in a similar role in the accommodation sector
• The ability to bring your own leads for group business into the role (desirable)
• You LIVE the NRMA values and lifestyle

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.