Lead Housekeeping Attendant

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. 

What you’ll do:

Reporting to the Park Manager you will assist to ensure the highest possible standards and efficiency in the Housekeeping Department.  You will settle into our lead department structure and assist in providing direction and support to the Housekeeping team, through daily coordination and task allocation, as well as hands on duties relative to the park housekeeping department, including:

• Ensure accommodation and areas are cleaned and serviced to NRMA Housekeeping Standards 
• Organising the supervision of staff
• Planning of daily room requirements, servicing and assisting with pre-arrival checks.
• Observation of the resort cleanliness and facilities.

What you’ll bring:  

• Experience as a Lead, or experienced Housekeeper in a busy hospitality environment is preferred, however candidates with the right skills and attitude will also be considered;
• Passionate and team-oriented with a "lead from the front" mentality
• Outstanding customer service skills
• A suitable level of fitness with a flexible approach to workloads and a can do attitude
• Ability to work in a team or autonomously;
• Demonstrated flexibility and reliability as the role will be working across a 7 day roster that may include weekends;

What’s in it for you? 

At Parks & Resorts it’s not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at, we have something to suit you all. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us 

Know you belong :

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.