Housekeeping Supervisor

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. 

Cradle Mountain Hotel is nestled in the alpine woodlands at the northern end of the breathtaking Cradle Mountain – Lake St Clair National Park. This wonderful escape showcases the absolute best this region has to offer with warm and welcoming hospitality, sensational local food and wine, indulgent spa facilities and breathtaking scenery. Located approximately two hours from Launceston and four hours from Hobart, our 60 room hotel also incorporates the award-winning Altitude restaurant and stunning Cradle Mountain Wilderness Gallery.

• With your experience, create an impact on our guests in this hands-on and detail orientated role 
• Ensure our guests have a great experience and make holiday memories 
• Staff accommodation and meals package available  

We are seeking an experienced Housekeeping Supervisor to join our team at Cradle Mountain Hotel in this full-time role!

What you’ll do: 

Reporting to the Housekeeping Manager, you’ll coach and mentor our dedicated team to prepare our guests rooms to a level which will help us to create an exceptional experience during their stay with us. You'll balance working hands-on alongside your team with admin tasks such as ordering and stocktake.

This is a physically demanding role so you must be energetic and physically fit, with a resilient and positive can-do attitude to meet the demands of this role.

What you’ll bring:   

• Strong communication and interpersonal skills​
• Demonstrated ability to coordinate and work effectively within a team​
• Proven time management skills with the ability to prioritise tasks and meet deadlines​
• Demonstrated passion to deliver an exceptional guest experience​
• Minimum two years’ experience in housekeeping within the tourism/hospitality industry​
• A vibrant attitude with the ability to work effectively as part of a busy team
• Excellent time management and an eye for detail
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays 

What’s in it for you? 

When you join our team you’ll have the opportunity to progress your career learning new skills and building your knowledge, working with an enthusiastic team passionate about what we do.                                                                                                        
In addition you’ll also have access to:

• An array of generous benefits and discounts
• Reward and recognition for great contributions
• Long-term career and learning and development opportunities
• Wellbeing programs and initiatives
• A unique relaxed lifestyle working on the doorstep of the best that Tasmania’s natural beauty has to offer
• Complimentary My NRMA membership

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.