Grounds and Maintenance Manager: Turtle Sands Resort

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Turtle Sands Resort – Mon Repos Beach, Bundaberg QLD
Full Time | Permanent | Accommodation available onsite

Love the outdoors? Thrive on leading a team to create memorable guest experiences? Ready to roll up your sleeves in a brand-new nature resort on the world-famous Mon Repos turtle nesting beach?

What You’ll Do

As our Grounds and Maintenance Manager, you’ll be the heartbeat of our resort’s presentation, safety and guest satisfaction. You will:

1. Lead & Inspire: Provide daily direction, motivation and support to our grounds and maintenance crew, ensuring everyone’s working together and having fun.
2. Team Management: Prepare rosters, allocate tasks and ensure the team receives all the training and development they need to shine.
3. Keep It Pristine: Oversee the presentation and safety of all resort assets, gardens, pools, cabins, villas, amenities and facilities.
4. Hands-On Help: Don your uniform with pride, jump in to help with minor repairs or guest requests, and always go the extra mile with a smile.
5. Collaborate: Attend head of department meetings, liaise with other leaders, and keep communication flowing to ensure smooth resort operations.
6. Resourceful Operations: Manage equipment servicing, maintenance schedules and department budgets, always looking for cost-effective solutions.
7. Safety First: Maintain a safe environment for staff and guests, championing best practice and compliance.
8. Project Ready: Assist with onsite projects, repairs and upgrades – there’s always something new happening at Turtle Sands!
9. Pool Perfection: Help the team keep our pools sparkling – ensure cleaning, dosing, water balance and repairs as needed.

What You’ll Bring

• Proven experience leading and motivating a team – background in parks, resorts or hotels highly regarded.
• Hands-on skills in grounds, gardens, plant and equipment maintenance (and/or pool care).
• A trade qualification is a bonus – but not essential if you’ve got the right know-how!
• Computer literacy and confidence with basic admin tasks.
• A can-do attitude, adaptability, and a knack for building rapport with guests and colleagues.
• Strong safety awareness and understanding of hygiene procedures.
• High energy, physical fitness and a willingness to get involved at all levels.
• Current manual driver’s licence.
• Organised, proactive and ready to embrace the unique challenges of a nature resort.
• (Accommodation available onsite as part of your package!)

What’s in it for You?

At NRMA Parks & Resorts, it’s not just about discounts (although you’ll get those too!). We offer:

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Are you nodding your head as you read this? Apply now – we can’t wait to hear from you! Or visit our careers site to find out more.

As part of our recruitment process, successful applicants will be required to complete pre-employment checks.