Communications and Change Partner

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. 

From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel. 

Forget what you thought you knew about the NRMA. Come take a closer look, and you’ll realise that being a part of our team is about more than just a job - together, we’ll go further and make a difference. 

We are seeking a dynamic and experienced Communications and Change Partner to help us bring to life the exciting experience of working at the NRMA.  

Working with the newly formed Internal Communications and People Experience team you will have the opportunity to partner with the business to execute on the Communications Strategies at Group level and for the Brand/s you support. Your role will be critical in shaping and delivering engaging content that informs, inspires and aligns employees with the NRMA objectives, vision, culture and values.  

Working together with this talented team your key responsibilities will include, but are not limited to: 

• Developing creative strategies, campaigns and tactics to increase employee awareness, participation, and engagement.  

• Producing communications materials to promote change that are tailored to different audiences and adapted for internal and external communication channels. 

• Creating engaging written and visual content including news stories and business updates across our internal and external channels. 

• Contributing to editorial planning bringing to life the stories that strengthen the brand/s across the NRMA. 

• Developing communication plans / strategies that promote frontline engagement  

• Collaborating on key projects and change initiatives across the business by bringing people on the journey. 

 
What You'll Bring 

• Bachelor's degree in communications, public relations, marketing, journalism, or related field. 

• Experience as a communications expert / business partner, maintaining relationships with key stakeholders and providing strategic guidance and advice on how to craft and deliver messages that inform, engage, and inspire our people especially on the frontline. 

• Exceptional writing capability with the ability to tailor messaging and capture the attention of different audience types. 

• Ability to plan and execute communication campaigns to promote key messages, events, or initiatives, ensuring the right message is on the right channel at the right time. 

• Strong strategic thinking and problem-solving abilities. 

• Previous experience with communicating to large frontline teams preferred. 

• Creative thinking with a passion for storytelling. 

• Proficiency in using communication tools and platforms, such as content management systems, social media management tools, and analytics software. 

• Familiarity with trends, external brand representation and content creation on LinkedIn and other external media.  

• Demonstrated planning and organisation skills with the capability to prioritise and work to tight deadlines. 

• Excellent interpersonal skills with the ability to work across teams and with senior leadership. 

• You will be curious and always looking at ways to improve and enable better ways of working and collaboration. 

We offer hybrid work arrangement working 2-3 days in the office, with offices based in Sydney Olympic Park and on occasion Sydney CBD or any of our other site locations as required.

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 

• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you! Click Apply Now!