Amenities & Housekeeping Attendant

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Discover the riches of yesterday while enjoying modern comforts at NRMA Ballarat Holiday Park. Situated just 90 minutes from Melbourne in the Victorian Central Highlands, there’s much to love here, starting with our proximity to the award-winning Sovereign Hill living museum. Back at camp, find a little gold yourself as you relax by the pool while the kids are busy playing. They’ll love our all-ages playgrounds and sporting facilities, while our sensory room provides a thoughtful space for children on the autism spectrum. With accommodation to suit all styles, budgets and group sizes plus spacious caravan and camping sites, everyone is welcome at NRMA Ballarat Holiday Park.

• With your experience, create an impact on our guests in this hands-on and detail orientated role
• Making holiday memories, to ensure our guests have all the creature comforts and feel at home
• Great opportunity for locals as staff accommodation is not provided

What you’ll do:

You will provide housekeeping and cleaning duties for all accommodation types and public areas to ensure the presentation of the property is of a consistent standard. The role will primarily focus on maintaining our amenities in excellent condition, while also supporting the Housekeeping Team as required. A level of fitness is required to meet the physical demands of this role, as are a resilient and can-do attitude. On a daily basis you will:

• Ensure accommodation and venue amenities are cleaned and serviced to NRMA Housekeeping Standards
• Linen changes, cleaning of cabins/amenities, replenish stock and recording of items
• Working with a great team, but can also work autonomously

This part-time position offers approximately 20 hours per week, additional hours may be required during peak periods. While shift times may vary, they typically fall between 9:00am and 2:00pm. You’ll work on a rotating roster: one week covering Tuesday, Friday, Saturday and Sunday, and the following week working Tuesday, Thursday and Friday. Flexibility of shift days and times may be required during peak times. 

We're looking for someone who is proudly reliable and must have availability to work during peak periods including weekends, school and public holidays.

What you’ll bring:  

• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Housekeeping experience
• Good time management and an eye for detail
• An ability to follow direction related to daily tasks and expectations
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• A vibrant attitude with the ability to work effectively as part of a busy team

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.