Business Services Coordinator

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

This is an exciting career opportunity for a dynamic and detail-oriented Business Services Coordinator to ensure the seamless operation of our Sydney CBD office and provide vital administrative support to the Group CEO Office. This role plays a key part in maintaining the efficiency of our front office, meeting spaces, and overall business services. As the first point of contact at Barrack Place, the successful candidate will represent the organisation with professionalism and deliver outstanding service to both internal and external stakeholders.

What you'll do

• Welcome and assist clients, guests, and visitors with a courteous and professional approach
• Organise and manage travel arrangements as needed.
• Deliver comprehensive administrative support to the Chief of Staff and when required, the executive leadership team.
• Accurately process monthly expense reports, accounts, and invoices in a timely manner.
• Compile and prepare Board and Committee documentation for both internal and external meetings.
• Coordinate catering services and ensure meeting rooms are appropriately arranged for scheduled events.
• Oversee the Group CEO Complaints, working closely with the Member Relations team to ensure member feedback and complaints are addressed promptly and professionally.

What you'll bring

• Proven experience in a corporate environment, preferably in a front office/ executive support role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) MS Teams.
• Excellent verbal and written communication skills.
• Strong organisational and multitasking abilities.
• High level of professionalism, discretion, and stakeholder engagement.
• Agile and adaptable with a proactive approach to problem-solving.
• Ability to work independently and collaboratively within a team.
• Friendly, approachable, and service-oriented demeanor

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Working at the NRMA – Together, we make a difference.  Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.