Assistant Park Manager

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Nestled along the stunning Tasman Peninsula, NRMA Port Arthur Holiday Park offers a perfect blend of relaxation and adventure for families and nature lovers alike. The park features a variety of accommodation options, from comfortable cabins to spacious campsites and glamping safari style tents! Guests can enjoy modern amenities including a well-equipped camp kitchen and woodfired pizza oven. Kids can have fun at the playground and bicycle pump track. With easy access to the historic Port Arthur site, pristine beaches, and scenic walking trails, this holiday park serves as an ideal base for exploring the rich heritage and natural beauty of the area.

• Grow your career and take the next step as an Assistant Park Manager
• This role will appeal to locals as staff accommodation is not available

What you will do:

As the Assistant Park Manager, you will report to and assist the Park Managers to manage a seamless Park operation through the provision of consistent high standards in product, guest services and a wide range of interpretative activities. Although a mid-size Park, Port Arthur has a small but efficient Team, you will be hands-on in all areas helping in housekeeping, front office or grounds as required. You will also:

• Provide a versatile and hands-on approach to supporting your teams to ensuring quality standards, effective communication and consistency across all areas of the parks operation
• Maintain leadership credibility in all areas of the park operation by exhibiting consistent high standards of personal ethics
• Assist in ensuring teams are resourced accordingly and participating in recruitment activity as needed
• Ensure that all employees receive a thorough park and department induction and sufficient on the job training
• Liaise with the Park Manager regarding significant maintenance issues, repairs and additional projects
• Monitor and maintain a high standard of safety of all guests, visitors and employees

This is a rewarding and challenging experience for the right person - no one day will be the same. This role will share in taking any after-hours calls and provide support when required. 

What you will bring:

Our ideal candidate will have relevant hotel/resort/park management experience where initiative, organisational and advance planning skills are essential. You will be able to demonstrate experience in overseeing teams and the ability to understand and interpret awards and certified agreements. We welcome individuals that are innovative and have a customer and commercial focused mindset.

• You will possess excellent verbal and written communication skills and a confidence in understanding rostering and property management systems (Newbook experience a bonus!). 
• You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest relations.
• You are a hands-on leader; you walk the talk and can communicate to a team at all levels.

What’s in it for you? 

At Parks & Resorts we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.